Yesterday afternoon at the pharmacy, an impatient patient (oh, the irony…) called me “snarky” after all I did was tell him I’d be right with him. Later, another patient was so filled with gratitude after I’d given her the phone number for her “foreigner” doctor so she could make a new appointment with him that she went off on a tangent that went something like this: “Thank you, God bless you, Jesus loves you, and He died on the cross for you, so I hope you choose heaven because this country is going to hell and the devil is working overtime.”
The philosophy I’ve come to adopt in order to keep my job and sanity is to just kill our incredibly rude or weird customers with kindness, no matter how uncomfortable they make me. But still, I’m human, my patience can only wear so thin, and it hasn’t happened on the clock quite yet but sometimes it’s hard to tell at what point my nervous laughter will just devolve into ugly crying.
Speaking of ugly crying; last week at work, completely unrelated from our frighteningly odd patients, I had a conversation with a coworker that again called into question both my patience as well as my tear-suppressing abilities. A coworker of mine was ranting about some of our colleagues for leaving passive aggressive notes for him when he failed to accomplish certain tasks, and then began listing off their hourly pay in comparison to his perception of their worth as employees.
I’m not saying he was unjustified in being frustrated, but I was pretty shocked at his blatant lack of a filter. Didn’t he know it’s considered inherently unprofessional to discuss and compare salaries? At least, that’s what I’ve always been taught!
…but then my curiosity got the best of me (again, I’m human…). I wondered:
What am I being paid compared to my coworkers? How much does my employer truly think I’m worth? How much do my coworkers think I’m worth? How much do I think I’m worth??